Comprehensive assessment of the skills, knowledge and behaviours in your organisation provide the baseline measurement from which progress and return on investment (ROI) can be measured and monitored. We offer a range of assessment activities including self-assessment, appraisal, 360 feedback processes, structured interviews and assessment centres. The level of assessment complexity and robustness is tailored as appropriate to the bespoke CCM solution and the culture of the organisation. Comparing the requirements identified in the ‘Define’ stage with the capability measured in the ‘Assess’ stage generates gap graphs, which identify areas of expertise and strength as well as development and capacity needs.
Transforming Business Performance